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How can I cancel a subscription?
1. If you booked the subscription via www.babbel.com, you can easily cancel it as follows:
- Via the button Deactivate automatic subscription renewal in your user profile. To do this, click on your name in the top right corner of the website and go to Profile and settings, then Account information. Please use a PC and not a mobile browser.
- By email to our address [email protected]
You will then receive an automatic cancellation confirmation from us with an expiry date to your email address.
2. If you have the subscription as an in-app purchase via the Apple App Store it is completely managed by Apple. Accordingly, your cancellation must also be made via Apple. You can do this quickly and easily using your Apple ID on your iPhone, iPad or iPod touch:
- Select on the mobile deviceSettings andiTunes & App Store.
- TapShow Apple ID. You may have to log in.
- You can find the menu hereSubscriptions. Tap the subscription you want to manage, then tap from hereCancel subscription.
3. If you have the Google Play Store If you have a subscription, log into your Google Play account, select the option in the menu account and then look for the Babbel subscription below Subscriptions. You can cancel the subscription there. Confirm the cancellation in the dialog box that appears. Canceling a Babbel subscription works like a Google Play subscription to a magazine or newspaper. More information can be found here:
The deletion of the app is no Termination.
All Babbel subscriptions are automatically renewed until we receive a cancellation - or until the subscription is canceled in the Apple App Store or in the Google Play Store, as described above. It is therefore important to cancel before the date of the next renewal, i.e. before the end of the current payment period. Of course, even after canceling, you will still have access to all paid courses until the period that has already been paid for has expired.
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